Warranty
1-Year Limited Warranty
At Magnetic Bag Company, we stand behind the quality and craftsmanship of our products. That’s why we offer a 1-year limited warranty from the date of purchase.
This warranty covers any defects in materials or workmanship under normal use. If your product fails due to a manufacturing defect, we will repair it, replace it, or offer store credit—at our discretion.
What’s Covered:
-Manufacturing defects
-Faulty stitching or hardware
-Magnet malfunctions due to production issues
What’s Not Covered:
-Normal wear and tear
-Cosmetic damage from regular use
-Damage caused by misuse, accidents, or unauthorized modifications
How to Submit a Claim:
Send an email to oobendsp@gmail.com with:
-Your order number or proof of purchase
-Photos of the issue
-A brief description of what happened
We’ll review your claim within 3–5 business days and follow up with next steps.
Note: This warranty is only valid for the original purchaser and does not transfer if the product is resold.